Want to see a real-world example of how the CCI Flex RF Fascard system can transform a laundromat?
Check out this case study featuring:
We recently installed CCI’s Flex RF card system at our family’s laundromat, Super Suds, and it’s been a game-changer! Customers love the ease of use, and our revenue has gone up significantly.
How the CCI Flex RF System Works at Super Suds
The Flex RF system accepts credit card or cash payments at the kiosk only. Machine readers only accept the loyalty card via tap to pay. This setup has some key advantages:
No More Fumbling with Coins: Customers can say goodbye to carrying around heavy coins. They simply purchase a laundry card at the kiosk, add value to it, and then tap to pay at the machines.
Enhanced Customer Experience: The tap-and-go system makes doing laundry faster and more efficient. Customers aren’t fumbling with credit cards or cash at each machine.
Increased Revenue: We’ve noticed a significant increase in revenue since installing the system. We believe this is because the centralized payment system encourages customers to load more value onto their cards upfront.
Why Super Suds Chose Kiosk-Only Payments
We considered CCI systems that allow credit card payments at each washer and dryer, but ultimately decided that having customers pay at the kiosk was more advantageous. This avoids multiple credit card holds for the customer, which can be frustrating. Plus, it streamlines the laundry process, making it quicker and easier for everyone.
Modernizing the Laundromat Experience
The CCI Flex RF system not only simplifies payments but also modernizes the entire laundromat experience. The system’s vibrant touchscreens and intuitive user interface make it easy for customers to select their washing or drying options. This upgrade has transformed Super Suds, giving it a sleek and contemporary look that appeals to customers.
Customer Feedback on the CCI Flex RF System
Customers at Super Suds appreciate the convenience and ease of use that the CCI Flex RF system provides.
“I love how easy it is to use,” one customer commented. “I can just tap my card and go. It’s so much faster than dealing with coins or having to pull out my credit card every time.”
Super Suds isn’t the only laundromat seeing success with the CCI Flex RF Fascard system. Everything Clean has also implemented the system and shared their positive experience in this video: https://www.youtube.com/watch?v=JTezWHT-2uQ&ab_channel=CardConceptsInc.
Upgrade Your Laundromat with CCI Flex RF
Inspired by Super Suds’ success? The CCI Flex RF Fascard system can transform your laundromat too! It simplifies payments, modernizes the customer experience, and can lead to increased revenue.
Contact Curbside Laundries today to learn more about implementing the CCI Flex RF system in your laundromat.
