Want to know how to expand your laundromat’s wash and fold laundry service? Learn from Hank Nelken, a successful laundromat owner and Hollywood screenwriter, as he shares valuable insights from the Curbside Laundries Conference and his own journey.
Valuable Lessons from the Conference
Attending the Curbside Laundries Conference, Hank left with a wealth of new ideas to grow his wash and fold laundry business. Here are some of the highlights:
- Wash and Fold Laundry Presentation Matters: The way you present your wash and fold laundry service can significantly impact customer perception. Inspired by the conference, Hank started using a vacuum sealer to create compact and professional-looking laundry packages. You can find a variety of vacuum sealers to suit your business needs on Amazon.
- Boosting Wash and Fold Laundry with Google Reviews: Want to attract more customers to your wash and fold laundry service? Focus on Google reviews! Hank realized their importance for online visibility and building trust. He now actively encourages customers to leave reviews and incentivizes his staff to do the same.
- Community is Key for Wash and Fold Laundry: Building a strong connection with your community can be a game-changer for your wash and fold laundry service. Hank shared how hosting events like hot dog eating contests and Valentine’s Day bake-offs creates a fun atmosphere and fosters customer loyalty.
- Answer the Phone to Grow Your Wash and Fold Laundry!: Responding promptly to potential clients, especially commercial ones, is essential for growing your wash and fold laundry service. Hank uses a 24/7 answering service to ensure he never misses an opportunity.
A Unique Path to Laundromat Success
Hank’s journey to laundromat success is anything but ordinary. Starting with one location, he expanded to three, becoming a pro at maximizing resources, building efficient systems, and using technology to streamline his business.
Why Choose 
?
Hank relies on Curbside Laundries software to manage his three locations and pickup and delivery services. He values the software’s ability to track important metrics, generate reports, and provide tools to help him grow his business. You can learn more about Curbside Laundries and their services on their website.
Starting with Pickup and Delivery
Hank’s advice for launching a pickup and delivery service? Start small and scale up gradually. This approach allows you to manage volume effectively and expand as your business grows.
Competing in the Laundry Industry
Competing with national laundry companies can be tough, but local businesses have a unique advantage: resourcefulness. Focus on your strengths, boost your online presence, and find niche opportunities to attract customers.
Winning Commercial Clients
Commercial clients can be a significant source of revenue for laundry businesses. Hank has successfully acquired clients like summer camps by actively pursuing them and providing excellent service.
Final Thoughts
Hank’s journey offers valuable lessons for any laundromat owner looking to grow their fluff and fold laundry service. Focus on presentation, encourage Google reviews, connect with your community, and be responsive to potential clients. These strategies can pave the way for success in the laundry business.
