Laundry Service Options: Upsell and Improve the Customer Experience with Laundromat Software

All right, all right, all right… without further ado, let’s get right into this super exciting update from Chris at Curbside Laundries! We’ve been cooking up some awesome new features that are going to transform the way you offer laundry service options, boost your profits, and make your customers happier than a freshly laundered comforter.

Laundry Service Options: Your Ticket to Higher Profits 💸💵 and Happier Customers!

This new release is all about giving you, the laundry pro, the tools you need to offer your customers more choices, more flexibility, and even more reasons to love your laundry services. Here’s the lowdown:

  • Service Options: This is where the magic happens. Think of it as your add-on menu. You can offer everything from premium detergents and fancy fabric softeners to specialty stain treatments and dryer sheets. And  guess what? You’re in control. You have the option to set prices per pound, per item, or per order, whatever works best for your laundry business.
  • Service Option Categories: Now, let’s get organized! Were talking about creating category names like “Detergent Delights” or “Dreamy Dryer Sheets”. Bundle similar service options together, making it super easy for your customers to find exactly what they’re looking for. Trust me, they’ll appreciate it!

Why this Matters (Big Time!) For Your Laundry Business

  • Cha-ching! Boost Your Profits: Upselling is where its at, folks. Service options are a proven way to bump up that average order value. More choices for your customers = more money in your pocket. It’s a win-win.
  • Happy Customers = Loyal Customers: You already know this, but it bears repeating: A happy customer is a repeat customer. By giving them the power to customize their laundry service options, your building a stronger bond and making them feel like the VIP’s they are.
  • Streamline Like a Pro: Nobody likes wasting time right? With our new features, you can manage and adjust service options across all of your locations in a flash. That means less hassle and more free time for the important stuff (like planning your next vacation to Super Suds). Just kidding 😂

Customer Preferences: The Gift That Keeps on Giving

This is a big one, laundry pros. You can now save your customers preferences! No more repetitive clicking for them. If they always choose the same detergent and fabric softener, we’ll remember it for them. Talk about a smoother customer experience – am I right?!

Your Laundry Service Options Playbook

Let me give you a few tips to kickstart your success:

Variety is the Spice of (Laundry) Life: Offer a range of Laundry service options. Don’t just stick to one or two detergents. Experiment with different brands, scents, and even eco-friendly options. The more choices, the merrier right?

Go High-End: Don’t be afraid to charge a premium for those high quality, specialty products. Some customers are happy to pay a little extra for quality results. Your clothes are an investment, lets treat them as such.

Get Creative (Yes, Even with Laundry): Think beyond the basics! How about offering services like “hang dry only” or “Express Wash and Fold” for a fee? The possibilities are endless.

But Wait, There’s More!

we’re not slowing down anytime soon. Keep an eye out for even more exciting updates on two-way texting, Apple Pay, and multi-location Doordash integration. This year is shaping up to be a big one here at Curbside Laundries! For a deeper look into Service Options, See our other blog: Curbside Software Features Update: New Service Options Now Available(Opens in a new browser tab)

 

Alright, Laundry Pros, i’m curious… Have you started playing around with our new service options and categories yet? What is working for you? Share your experiences and many brilliant ideas you have with us, we want to hear from you. Don’t forget to follow us to keep up with the latest!

https://www.youtube.com/watch?v=UrQwLqBCR9k&ab_channel=CurbsideLaundries

Keep on Laundry-ing!

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